the British Gas
Energy app

We’ve made managing your energy even easier.

Get it today

Stay in control

Our app has a fresh new look and a better experience. Take charge of your energy with a range of helpful features - so you can manage your account anytime, anywhere.

  • Stay on top of your account health with simple next steps

Keep track
with EnergyUsage

Monitor when you’re using the most energy and understand your patterns, so you can plan when to use less. View your daily, weekly, monthly and yearly energy usage and switch between pounds and kilowatt hours. 1

Submit your
meter readings

If you don’t have a smart meter, you can quickly submit a meter reading. We want to make sure your bills continue to be as accurate as possible and that you’re paying the right amount for your energy. You can also view all your meter reading history.

Manage your account balance and payments

Stay up to date with your latest account balance.

  • Pay your bill in just a few taps
  • Set up or amend your Direct Debit
  • Views your bills and payment history

Say hello
to dark mode

Switch to our new dark mode setting for an eye-friendly app experience.

  • Dark mode extends battery life
  • Reduces blue light which can interrupt sleep
Manage your energy

Download the British Gas Energy app

If your account number begins with an ‘A’ or 'BGX' then good news! You’ve already moved to our new system, so you can download and use the new app straight away.

If your account number begins with ‘85’ this means you’re still on our old system. We’ll let you know once you’ve moved over, so you can start using the new app.

Download here

To download the British Gas Energy app, simply choose from one of the options below.

Manage your Home services account

Download the British Gas app

If you need a repair, you’re in the right place. From a broken boiler to a leaking pipe, our experts can help get things up and running again. Book an engineer on the British Gas app - it only takes a few seconds and you can choose a time that suits you.

You can also change your appointment if you need to and see when your engineer is on the way. Best of all, you don’t even need to have cover with us to book a service or repair.

Download here

To download the British Gas app, simply choose from one of the options below.

Additional information

  1. To view your energy usage, you’ll need a smart meter that sends us half-hourly readings. If you have a smart meter, you can update your smart meter settings in the app.