Download our app. Problem? Solve it with the British Gas app
Your all-in-one energy app. Manage your energy account
Our app makes managing your energy account even easier – from logging in with your fingerprint, four-digit pin or face ID, to sending meter readings and paying bills in just a few taps.
And if you’re a smart meter customer, you can set budgets, monitor your energy usage and get insights on which parts of your home are using the most energy.
Here to solve.
Book an engineer in seconds
Boiler on the blink? Water dripping from the ceiling? Whatever your problem, make it our problem by booking a British Gas engineer on our app. It only takes a few seconds and you’ll be able to choose a time that suits you.
You can also change your appointment if you need to and see when your engineer is on the way. Best of all, you don’t even need to have cover with us to book a service or repair.
Quick and easy billing.
Pay with confidence
Let’s face it: paying a bill isn’t fun. So we’ve made it quick and easy on our app. What’s more, you can save card details for faster payments, and pay by Apple or Google Pay.
You can also keep a close eye on your balance and look back over your payment history from the past 24 months.
Our way of saying thank you.
Claim discounts, giveaways and prizes at the tap of a finger with Rewards. It’s our way of saying thank you for being with us. Sign up and you’ll be able to claim everything from restaurant offers and movie nights on us to concert tickets at the O2.
You can sign up to Rewards on our app or at britishgas.co.uk/rewards.
Our app is supported by Apple devices (iOS version 10.0 and above) and Android devices (version 6.0 and above).
If it doesn't work
If your tablet or phone doesn’t support our app, don’t worry – you can still keep an eye on your account, book an engineer, and do a whole lot more on our website.